Independent Hotel Resource Guide

The Real Cost of High Turnover in Hospitality -...

High turnover has always been part of hospitality — but for many properties it's become one of the most expensive, hardest-to-plan-around realities of running a hotel. What gets less attention...

The Real Cost of High Turnover in Hospitality -...

High turnover has always been part of hospitality — but for many properties it's become one of the most expensive, hardest-to-plan-around realities of running a hotel. What gets less attention...

Staying Sharp in the Summer Heat: Uniform Trend...

Summer is the busiest, most visible season in hospitality — and the hardest on a uniform program. Long shifts in rising heat, a hiring surge across housekeeping and front desk,...

Staying Sharp in the Summer Heat: Uniform Trend...

Summer is the busiest, most visible season in hospitality — and the hardest on a uniform program. Long shifts in rising heat, a hiring surge across housekeeping and front desk,...

Independent Hotel Supply Costs: A Department-by...

Most independent hotel owners planning their first property — or their annual budget — search for supply cost benchmarks and find almost nothing useful. Franchise properties have corporate procurement teams...

Independent Hotel Supply Costs: A Department-by...

Most independent hotel owners planning their first property — or their annual budget — search for supply cost benchmarks and find almost nothing useful. Franchise properties have corporate procurement teams...

What Hotel Guests Notice in the First 90 Second...

Guests don't wait until check-in to form an opinion about your hotel. They've already started forming one in the parking lot. By the time they reach the front desk —...

What Hotel Guests Notice in the First 90 Second...

Guests don't wait until check-in to form an opinion about your hotel. They've already started forming one in the parking lot. By the time they reach the front desk —...

Stop Ordering From 6 Different Vendors: How Ind...

At some point, most independent hotel GMs have a version of the same bad week: uniforms are delayed because the embroidery vendor is backed up, the key card supplier shipped...

Stop Ordering From 6 Different Vendors: How Ind...

At some point, most independent hotel GMs have a version of the same bad week: uniforms are delayed because the embroidery vendor is backed up, the key card supplier shipped...

The Independent Hotel Opening Checklist: Every ...

Opening an independent hotel means making a thousand decisions at once — hiring, marketing, licensing, reservations systems, pricing strategy. And somewhere in the middle of all of it, someone has...

The Independent Hotel Opening Checklist: Every ...

Opening an independent hotel means making a thousand decisions at once — hiring, marketing, licensing, reservations systems, pricing strategy. And somewhere in the middle of all of it, someone has...